Terms of service
MISHAL & CO CLEANING — TERMS OF SERVICE
Overview
Welcome to Mishal & Co Cleaning!
The terms “we”, “us” and “our” refer to Mishal & Co Cleaning. Mishal & Co Cleaning operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated service experience (the “Services”). Mishal & Co Cleaning is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) explain your rights and responsibilities when using our Services.
By visiting, interacting with, or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm you are at least the age of majority in your state or territory. You may be required to provide personal information such as email, billing details and payment details. All information must be accurate and current.
You are responsible for maintaining the confidentiality of your account. You may not share or transfer your account access.
SECTION 2 – OUR PRODUCTS & SERVICES
We display our services as accurately as possible. Variations may occur due to screens, devices, and updates.
We reserve the right to modify, update or discontinue services at any time without notice.
SECTION 3 – BOOKINGS & ORDERS
Submitting a booking or order is an offer to purchase. Acceptance occurs when Mishal & Co Cleaning confirms your order or booking.
We may decline, modify or cancel an order at our discretion. If this occurs, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy.
SECTION 4 – PRICES & BILLING
Prices, discounts and promotions may change at any time without notice.
You agree to provide accurate and current payment details and authorise us to process charges for your purchases.
By completing a purchase, you confirm that:
the payment information is correct
you are authorised to use the payment method
the charges will be honoured
SECTION 5 – SHIPPING AND DELIVERY (if applicable)
Delivery times are estimates only. Mishal & Co Cleaning is not liable for carrier delays, customs delays, or events outside our control.
SECTION 6 – INTELLECTUAL PROPERTY
All branding, text, images, designs, layouts and materials on this website are the property of Mishal & Co Cleaning or its licensors.
You may not copy, distribute, modify or reproduce content without written permission.
SECTION 7 – OPTIONAL TOOLS
Any third-party tools provided through the Services are used at your own discretion. Mishal & Co Cleaning is not responsible for third-party functionality, updates or performance.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content, accuracy or policies of third-party websites. Accessing such sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify.
However, all purchases and transactions are made directly with Mishal & Co Cleaning, not Shopify.
Shopify is not responsible for any part of your interactions or purchases with us.
SECTION 10 – PRIVACY POLICY
All personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
Shopify may store and process your information as part of providing the platform.
SECTION 11 – FEEDBACK
Any feedback, suggestions or reviews you submit may be used by Mishal & Co Cleaning for improvement or promotional purposes without obligation or compensation.
You must not provide feedback that infringes on another person’s rights or contains harmful or unlawful content.
SECTION 12 – ERRORS, INACCURACIES & OMISSIONS
We reserve the right to correct errors or inaccuracies at any time, even after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may not use our Services:
for unlawful activities
to violate intellectual property rights
to harass or harm others
to transmit malicious code
to misrepresent yourself
to bypass security features
We may suspend or terminate your access for prohibited behaviour.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time without notice.
Certain provisions of these Terms continue to apply after termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available”.
Mishal & Co Cleaning does not guarantee uninterrupted or error-free operation.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mishal & Co Cleaning is not liable for any indirect, incidental, punitive or consequential damages arising from use of the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Mishal & Co Cleaning and its team from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is unenforceable, the remainder stays in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms form the entire agreement between you and Mishal & Co Cleaning regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without written consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of Australia, in the state or territory where Mishal & Co Cleaning is headquartered.
SECTION 22 – HEADINGS
Headings are included for convenience and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services indicates acceptance of updated Terms.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms may be sent to:
📧 admin@mishalcleaning.com.au
📞 0414 331 248
👤 Primary Contact: Alison Short
🏷 Business Name: Mishal & Co Cleaning
🏢 Business Address: SUNBURY